Who we are

Our website address is: https://wemakeshadows.com. We specialize in selling artistic shadow wall décor, including custom-made and pre-designed artworks. For information about how orders, shipping, returns, and other purchase conditions work, please see our Terms of Service page.

Personal Data We Collect

When you place an order, we collect your name, email address, billing and shipping address, and payment details. For custom shadow artworks, we may also collect photos, design preferences, or text that you provide. These materials are used exclusively to fulfill your order. We reserve the right to decline any uploaded content that may infringe copyrights or pose legal or ethical risks.

Cookies

Our site uses cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. Disabling cookies in your browser may affect some features or functionality. To manage your choices, click this button; for more information, please visit our Cookie Policy page.

How we use your data

Your personal data is used to process and deliver your orders, provide customer support, and maintain and improve our services. Custom artwork files provided by customers are used only for production and are not shared with third parties, except when required by law or necessary to process your payment.

How long we retain your data

Order details are retained for up to 7 years for legal and tax purposes. Custom artwork inputs (such as photos and design instructions) are kept only as long as necessary to complete your order and are typically deleted within 90 days after fulfillment, unless you explicitly ask us to keep them longer (for example, for potential re-orders).

Your rights

Depending on your location, you may have the right to request a copy of the personal data we hold about you, request corrections, request deletion or restriction of processing, and object to certain types of processing where applicable. To exercise these rights, contact us at support@wemakeshadows.com. We may need to verify your identity before responding to your request.

Where your data is sent

Payments are processed securely through trusted third-party payment providers (such as Stripe or PayPal). Custom artwork files remain confidential and are not shared externally unless you explicitly authorize us to do so or we are legally required to share them.