{"id":10972,"date":"2025-12-05T19:07:19","date_gmt":"2025-12-05T19:07:19","guid":{"rendered":"https:\/\/wemakeshadows.com\/faq\/"},"modified":"2025-12-11T22:47:50","modified_gmt":"2025-12-11T22:47:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/wemakeshadows.com\/pt-br\/faq\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10972\" class=\"elementor elementor-10972 elementor-10923\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2866bd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2866bd\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8e1fea8\" data-id=\"8e1fea8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-655728e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"655728e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac4646 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ac4646\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Encontre rapidamente respostas para as perguntas mais comuns.\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5a5f380\" data-id=\"5a5f380\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16127448 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16127448\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bd57262\" data-id=\"2bd57262\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74d92234 elementor-widget elementor-widget-heading\" data-id=\"74d92234\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Respostas para as d\u00favidas de compra mais comuns\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43cfc330 elementor-widget elementor-widget-heading\" data-id=\"43cfc330\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pedidos e Envio\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82a62af elementor-widget elementor-widget-accordion\" data-id=\"82a62af\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1361\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quanto tempo leva para eu receber meu pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1361\"><p>Os pedidos geralmente s\u00e3o processados <strong>em 1\u20133 dias \u00fateis<\/strong>. O prazo de entrega depende da sua localiza\u00e7\u00e3o e costuma variar entre 7 e 15 dias \u00fateis. Assim que o pedido for enviado, voc\u00ea receber\u00e1 um e-mail com o link de rastreamento.<\/p><p><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1362\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Como posso alterar meu endere\u00e7o de entrega?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1362\"><p><strong>Se o seu pedido ainda n\u00e3o foi enviado<\/strong>, voc\u00ea pode solicitar a altera\u00e7\u00e3o do endere\u00e7o entrando em contato com nossa equipe de suporte e informando o n\u00famero do pedido.<\/p><p><strong>Se o seu pedido j\u00e1 foi enviado<\/strong>, entraremos em contato com a transportadora em seu nome e faremos o poss\u00edvel para atualizar o endere\u00e7o ou redirecionar o pacote quando poss\u00edvel.<\/p><p><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1363\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1363\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Como posso acompanhar o status do meu pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1363\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1363\"><p>Como este \u00e9 um produto personalizado, <strong>voc\u00ea receber\u00e1 atualiza\u00e7\u00f5es por e-mail em cada etapa do processo<\/strong> \u2014 prepara\u00e7\u00e3o do design, pr\u00e9via para aprova\u00e7\u00e3o, produ\u00e7\u00e3o e envio.<\/p><p><strong>Ap\u00f3s o envio do pedido<\/strong>, voc\u00ea tamb\u00e9m receber\u00e1 um link de rastreamento por e-mail. Se voc\u00ea fez o pedido usando uma conta de cliente, poder\u00e1 acessar essas informa\u00e7\u00f5es a qualquer momento na p\u00e1gina <a href=\"\/pt-br\/my-account\/orders\">Minha Conta \u2192 Pedidos<\/a>.<\/p><p><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1364\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1364\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quanto tempo leva para eu receber meu reembolso?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1364\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1364\"><p>Depois que sua devolu\u00e7\u00e3o for recebida e inspecionada, os reembolsos geralmente s\u00e3o processados <strong>em 3\u20137 dias \u00fateis<\/strong>. Seu banco ou provedor de pagamento pode exigir tempo adicional para concluir a transa\u00e7\u00e3o.<\/p><p><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1365\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1365\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Como posso acompanhar meu reembolso?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1365\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1365\"><p>Quando o seu reembolso for processado, <strong>voc\u00ea receber\u00e1 um e-mail de confirma\u00e7\u00e3o<\/strong>. Voc\u00ea tamb\u00e9m pode verificar o status do reembolso atrav\u00e9s do seu provedor de pagamento ou entrando em contato com nossa equipe de suporte com o n\u00famero do pedido.<\/p><p><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quanto tempo leva para eu receber meu pedido?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Os pedidos geralmente s\\u00e3o processados <strong>em 1\\u20133 dias \\u00fateis<\\\/strong>. O prazo de entrega depende da sua localiza\\u00e7\\u00e3o e costuma variar entre 7 e 15 dias \\u00fateis. 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Se voc\\u00ea fez o pedido usando uma conta de cliente, poder\\u00e1 acessar essas informa\\u00e7\\u00f5es a qualquer momento na p\\u00e1gina <a href=\\\"\\\/pt-br\\\/my-account\\\/orders\\\">Minha Conta \\u2192 Pedidos<\\\/a>.<\\\/p><p><small>N\\u00e3o encontrou a resposta que procurava?<\\\/small> <a href=\\\"\\\/pt-br\\\/contact\\\">Fale conosco.<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Quanto tempo leva para eu receber meu reembolso?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Depois que sua devolu\\u00e7\\u00e3o for recebida e inspecionada, os reembolsos geralmente s\\u00e3o processados <strong>em 3\\u20137 dias \\u00fateis<\\\/strong>. Seu banco ou provedor de pagamento pode exigir tempo adicional para concluir a transa\\u00e7\\u00e3o.<\\\/p><p><small>N\\u00e3o encontrou a resposta que procurava?<\\\/small> <a href=\\\"\\\/pt-br\\\/contact\\\">Fale conosco.<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Como posso acompanhar meu reembolso?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Quando o seu reembolso for processado, <strong>voc\\u00ea receber\\u00e1 um e-mail de confirma\\u00e7\\u00e3o<\\\/strong>. Voc\\u00ea tamb\\u00e9m pode verificar o status do reembolso atrav\\u00e9s do seu provedor de pagamento ou entrando em contato com nossa equipe de suporte com o n\\u00famero do pedido.<\\\/p><p><small>N\\u00e3o encontrou a resposta que procurava?<\\\/small> <a href=\\\"\\\/pt-br\\\/contact\\\">Fale conosco.<\\\/a><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7936c04f\" data-id=\"7936c04f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d23bfe1 elementor-widget elementor-widget-heading\" data-id=\"7d23bfe1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Se voc\u00ea precisar solicitar uma devolu\u00e7\u00e3o\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe26e20 elementor-widget elementor-widget-heading\" data-id=\"3fe26e20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Devolu\u00e7\u00f5es e Trocas\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c246ebc elementor-widget elementor-widget-accordion\" data-id=\"c246ebc\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qual \u00e9 a pol\u00edtica de devolu\u00e7\u00e3o de voc\u00eas?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2031\"><p>Para o nosso produto personalizado Shadow Frame, <strong>n\u00e3o aceitamos devolu\u00e7\u00f5es ou reembolsos ap\u00f3s o item ter sido enviado ou ap\u00f3s um c\u00f3digo de rastreamento ter sido gerado<\/strong>.<\/p><p><strong>Antes que o pedido entre na fase de envio<\/strong>, um reembolso parcial pode ser aplicado com base no trabalho j\u00e1 realizado. Informaremos claramente o est\u00e1gio de produ\u00e7\u00e3o do seu pedido e o valor exato da dedu\u00e7\u00e3o.<\/p><p>Para produtos n\u00e3o personalizados (como cabe\u00e7as de luz substitu\u00edveis), aplica-se nossa pol\u00edtica padr\u00e3o de devolu\u00e7\u00e3o.<\/p><p>Se um item chegar danificado, com defeito ou incorreto, oferecemos substitui\u00e7\u00e3o gratuita. Entre em contato com nossa equipe de suporte dentro de 48 horas ap\u00f3s a entrega, com o n\u00famero do pedido e fotos do problema.<br \/><br \/><small>N\u00e3o encontrou a resposta que procurava?<\/small> <a href=\"\/pt-br\/contact\">Fale conosco.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qual \\u00e9 a pol\\u00edtica de devolu\\u00e7\\u00e3o de voc\\u00eas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Para o nosso produto personalizado Shadow Frame, <strong>n\\u00e3o aceitamos devolu\\u00e7\\u00f5es ou reembolsos ap\\u00f3s o item ter sido enviado ou ap\\u00f3s um c\\u00f3digo de rastreamento ter sido gerado<\\\/strong>.<\\\/p><p><strong>Antes que o pedido entre na fase de envio<\\\/strong>, um reembolso parcial pode ser aplicado com base no trabalho j\\u00e1 realizado. Informaremos claramente o est\\u00e1gio de produ\\u00e7\\u00e3o do seu pedido e o valor exato da dedu\\u00e7\\u00e3o.<\\\/p><p>Para produtos n\\u00e3o personalizados (como cabe\\u00e7as de luz substitu\\u00edveis), aplica-se nossa pol\\u00edtica padr\\u00e3o de devolu\\u00e7\\u00e3o.<\\\/p><p>Se um item chegar danificado, com defeito ou incorreto, oferecemos substitui\\u00e7\\u00e3o gratuita. Entre em contato com nossa equipe de suporte dentro de 48 horas ap\\u00f3s a entrega, com o n\\u00famero do pedido e fotos do problema.<br \\\/><br \\\/><small>N\\u00e3o encontrou a resposta que procurava?<\\\/small> <a href=\\\"\\\/pt-br\\\/contact\\\">Fale conosco.<\\\/a><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Encontre rapidamente respostas para as perguntas mais comuns. Respostas para as d\u00favidas de compra mais comuns Pedidos e Envio Quanto tempo leva para eu receber meu pedido? Os pedidos geralmente s\u00e3o processados em 1\u20133 dias \u00fateis. O prazo de entrega depende da sua localiza\u00e7\u00e3o e costuma variar entre 7 e 15 dias \u00fateis. Assim [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-10972","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/pages\/10972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/comments?post=10972"}],"version-history":[{"count":16,"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/pages\/10972\/revisions"}],"predecessor-version":[{"id":11585,"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/pages\/10972\/revisions\/11585"}],"wp:attachment":[{"href":"https:\/\/wemakeshadows.com\/pt-br\/wp-json\/wp\/v2\/media?parent=10972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}